About
Contact
History
Jack & Jones Black Denim Jeans Men's W34 L32 Slim Fit Trousers MF029 Tapered Leg
Jack & Jones Black Denim Jeans Men's W34 L32 Slim Fit Trousers MF029 Tapered Leg
General
Contacting Us
Our customer service team operate Monday-Friday, 8am until 6pm. We aim to respond to all queries within 24 hours.
Feedback
We want to ensure we are providing excellent customer service at all times, therefore feedback is crucial to our business. If you do experience any problems, can you kindly contact us before leaving feedback to allow us the opportunity to help resolve any issues.
Best Offers
We are willing to accept sensible ?best offers?, and we may counteroffer. However we price our products competitively and include the cost of postage for every single order.
Item Condition
The stock we receive is a mix of perfect/brand new, new customer returns, inventory with minor defects, missing parts, or damaged outer packaging. We rigorously inspect make every effort to be clear on condition and quality of the item, drawing attention to any defects with our descriptions & images.
Where possible the description has been taken from the original sale supplier.
Returns & Refunds
Free Returns
We pride ourselves on customer satisfaction, if you are not 100% happy with your purchase, we will accept free returns up to 30 days after purchase. Please contact us for help or open a return via the eBay returns centre if you would like to return your item.
Refunds
In the rare event that an item is damaged in transit the process couldn't be simpler. If possible, send us a photo of the item in the received condition and we will contact you to resolve the issue. Alternatively, please return the item using our freepost service and we will credit your eBay account within 2-3 working day of receiving the returned item.
Once an item is received at our office, a refund will be processed via eBay within 2 working days.
Delivery
Dispatch Time
We aim to dispatch within one working day upon receipt of payment.
Shipping
Our items are sent using DPD Local Next Day Delivery service or Royal Mail 2nd class.
Any orders to Scottish Highlands & Islands, Isle of Wight and some parts of Northern Ireland are not covered by this service and will be sent using a 3-5 working day courier.
International ShippingWe are pleased to be able to accept international orders through eBay's Global Shipping Program. Please be aware delivery will take longer with additional cost. Feel free to contact us with any questions on this.
About Us
Age UK is the country's leading charity dedicated to helping everyone make the most of later life.The over-60s is the fastest-growing group in society and there are more of us than ever before.Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people.We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.
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